As a Personal Banker aka Service Associate, your day will be filled with opportunities to complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service. Customer service and cash handling experience combined with math and balancing accuracy skills are important while Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate’s skills to further his/her career goals for advancement within the banking profession.
Daily responsibilities include, but are not limited to, the following:
- Exemplify our 212 commitment to service
- Process deposits, withdrawals, cash checks and balance a cash drawer
- Cash checks following SYB check cashing policy
- Sell official checks
- Process and balance teller work through image capture
- Consultative Selling – Engaging customers and prospects to uncover needs and offer solutions
- Open new accounts and perform account maintenance
- Retain and expand customer relationships
- Process and close loan request (If loan trained)
- Assist customers with questions and/or concerns
- Participate in weekly team meetings
