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Personal Banker

Posted: 03/13/2023

As a Personal Banker aka Service Associate, your day will be filled with opportunities to complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service.  Customer service and cash handling experience combined with math and balancing accuracy skills are important while Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate’s skills to further his/her career goals for advancement within the banking profession.
Daily responsibilities include, but are not limited to, the following:

  • Exemplify our 212 commitment to service
  • Process deposits, withdrawals, cash checks and balance a cash drawer
  • Cash checks following SYB check cashing policy
  • Sell official checks
  • Process and balance teller work through image capture
  • Consultative Selling – Engaging customers and prospects to uncover needs and offer solutions  
  • Open new accounts and perform account maintenance
  • Retain and expand customer relationships
  • Process and close loan request (If loan trained)
  • Assist customers with questions and/or concerns
  • Participate in weekly team meetings

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